Thursday, December 30, 2010

Do you commit to OAD while testing ?

One of the concepts that Robin Sharma talks about in his book Greatness Guide is that of OAD. OAD is nothing but Obsessive Attention to Details . He uses this term in the context of Customer Service. He says-

leadership isn't about your position, it's about the way you show up each day, If your yard or home is well- organized, I'll bet your life is well-organized. If you are attentive to details like the birthdays of your friends and sending thank you notes after every meeting, my guess is that you are attentive to the details around your big projects and best opportunities. So pay attention to the details. Sweat the small stuff (like crazy). Commit to OAD: Obsessive Attention to Detail the best people and organizations do; Because the little things grow into the big things.

Customers are always the one paying great deal of detail in assessing the Service or the Product they are using. There is perceivably no limit to the level of details they can go and form an opinion about the offering. It only becomes imperative for the organizations to be exhibiting that level of detail in its operations.
Isn’t Attention to details a key trait when you are testing a Software product ? It sure is.

The degree of good testing a tester does often depends upon the level of details one’s mind can traverse through. Taking a leaf out from learnings out of Robin's words, "Just" Attention to details while testing is not enough. What is needed to stay competitive in today's world where Customer is like a god is to commit to "Obsessive" Attention to details. Someone once said- "God lies in details". In Software Testing context, isn’t it true that "Bugs lies in details" ?

The word "Obsessive" usually sound like negative in work context but i feel it is synonyms with the word "Passionate". A mind Passionate about Software Testing notices even the minor details, no bug escapes an alert mind. Unless a tester is obsessively detailed oriented, the bugs are bound to be migrated for customer to notice.

Be Fearless. Commit to Obsessive Attention to details!

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